A FLAMA tem de uma vasta rede de clientes em todo o território nacional (Worten, Radio Popular, Jumbo, Media Markt, El Corte Inglés, Marques Soares, Eleclerc, FNAC, Tien21, Euronics, lojas Hello, …e todas as lojas de retalho perto de si.)
To obtain service during the warranty period of 24 months after the date of purchase, it is necessary:
– A apresentação da Fatura/Talão de Compra, onde conste o modelo e o número de série do produto (sempre que possível).
Note: The non-submission of the documents referred to, will be reason for not providing services under the guise of security.
Store carefully proof of purchase (receipt) of this product. When it performs the repair under these conditions, the technician will require the probative of purchase. Such assistance can only be provided after proven with the probative that your unit is within the warranty period.
The warranty period of this device is 2 years from the date of purchase.
Within the warranty period, repair or replace free of charge all parts which, in normal use of the appliance, have deteriorated as a result of defective materials or workmanship.
Are not covered by this warranty, easily breakable parts, lamps, glass or plastic or any other defects which do not affect the proper functioning of the same.
We are not liable for damage caused by improper or careless use of the appliance, by binding to different electrical current indicated on the characteristics label of the appliance, by deficient electrical installation or by atmospheric causes, chemical or electrochemical. Will be lapsed other complaints or claims for compensation relating to objects which do not form an integral part of the appliance.
The provision of assistance under the warranty, do not prolong the duration of the same. Only within this period are provided assistance under warranty. This law is only recognized to the original purchaser of the appliance and cannot be transferred to third parties.
The guarantee expires when unauthorized persons have attempted to make repairs, modifications or replacement of parts in the appliance.
All costs and risks of transport for our manufactures or vice versa will always be for the account of the buyer.
Instruction manuals for each product are available for consultation on the site www.flama.ptin the item card by clicking the "See instruction guide" found after the technical characteristics of the product.